Job Description
Senior Human Resources (HR) Manager – New York, NY
A renowned fine dining hospitality group based in New York City is seeking an experienced and strategic Senior HR Manager to lead human resources initiatives across multiple upscale restaurant locations. This role is ideal for a hospitality-focused HR professional with a passion for people development, compliance, and organizational culture.
Key Responsibilities:
Oversee all HR functions including recruitment, onboarding, employee relations, performance management, and compliance across multiple high-end restaurant properties
Partner with executive leadership to align HR strategy with business objectives and support a culture of excellence, accountability, and inclusivity
Lead and support talent acquisition efforts to attract and retain top-tier culinary, service, and management professionals
Develop and implement employee engagement programs, career development plans, and succession planning strategies
Ensure compliance with federal, state, and local employment laws, wage and hour regulations, and hospitality industry standards
Manage conflict resolution, investigations, and disciplinary procedures in a fair, consistent, and confidential manner
Maintain and update employee handbooks, HR policies, and SOPs to reflect current laws and best practices
Provide coaching and training to managers on HR topics such as labor law compliance, performance feedback, and team leadership
Analyze HR metrics and trends to inform decision-making and recommend improvements to people operations
Oversee benefits administration and support open enrollment, wellness initiatives, and payroll coordination with finance teams
Qualifications:
5–7 years of progressive HR experience, with at least 3 years in a management or multi-unit HR leadership role, preferably in hospitality or fine dining
Strong understanding of employment law, labor relations, and compliance in New York State
Exceptional communication, problem-solving, and conflict resolution skills
Proven ability to build trust and influence across diverse teams and leadership levels
Experience working in high-touch, guest-centric environments with strong service standards
Proficiency with HRIS platforms and Microsoft Office Suite
Bachelor's degree in Human Resources, Business Administration, or a related field (PHR/SPHR or SHRM-CP/SHRM-SCP preferred)
This is a unique opportunity for a people-focused HR leader to shape and support a best-in-class team in one of the most respected hospitality groups in the industry.
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