Job Description
Job Description
Don't miss out on this fantastic opportunity to work with a successful and growing company. Apply now and be part of our journey to success.
What will I be doing?
As a Lead Massage Therapist, you would be responsible for performing your position's responsibilities and driving company success through performing the following tasks to the highest standards:
- Responsible for educating staff and training all new hires to ensure consistency in our service offerings to our guests.
- Assisting in revising and updating the SOP’s as service offerings change.
- Have a thorough understanding of the expectations of HGV and services standards to properly train staff.
- Responsible for monitoring par levels of professional products and communicating effectively to the Spa Director for ordering.
- Creating cleaning duties and assignments to provide staff.
- Ensure the treatment rooms are always in pristine condition for the guests and report maintenance repairs/needs to the Director of Spa so that they can be properly reported.
- Have through knowledge of the responsibility as a Dem and the train staff accordingly.
- Perform massage therapist duties.
DEM (Designated Establishment Manager) Qualifications:
- Hold a clear and active Florida Massage License without restriction.
- Be responsible for the operation of a massage establishment in accordance with Chapter 456, Florida Statutes, 480, Florida Statutes, and 64B7, Florida Administrative Code.
- Be designated by the rules or practices at the establishment.
- 5 - 7 Years of related experience
- 2+ Years of Management or supervisory experience
As a DEM, you will be responsible for:
- The massage therapist who serves as the designated establishment manager (DEM) for a massage establishment or establishments must practice in the massage establishment or establishments where they are serving as DEM.
- The massage therapist who serves as the DEM of a massage establishment must ensure that the massage establishment operate in compliance with the law, Chapters 456 and 480, F.S., and Division 64B7, F.A.C.
- For each massage establishment, the massage therapist who serves as the DEM must:
- (a) Ensure that every massage therapist, practicing in the massage establishment is duly licensed, and that the licenses of all massage therapist practicing in the massage establishment are current and active;
- (b) Ensure that every employee and massage therapist practicing in the massage establishment has displayed their picture, full legal name, employment position, and for massage therapists, their license as required by Rule 64B7-23.003, F.A.C.;
- (c) Ensure that the massage establishment remains in compliance with Section 480.0535(2), F.S., concerning documentation Job Description Template | Last updated: October 2023 Page 2 of 3 JOB DESCRIPTION required while working in an establishment;
- (d) Ensure that each licensed massage therapist and any person working in the massage establishment has unrestricted access to their own personal valid government identification to comply with Section 480.0535(1), F.S.;
- (e) Upon a report of any potential violations of Section 480.0485, F.S., Rules 64B7-23.005 and/or 64B7-26.010, F.A.C., related to sexual misconduct, or sexual activity report the potential violation to the department for investigation pursuant to Section 456.073(1), F.S., within three days; and
- (f) Ensure that all employees are fully clothed in accordance with Section 480.043(14), F.S.;
- (g) Ensure compliance with the provisions of Sections 456.0341, and 480.043, F.S., regarding human trafficking signage and procedures by:
- Ensuring the establishment has a reporting procedure for human trafficking pursuant to Section 480.043(13), F.S.;
- Ensuring that all massage therapists and employees working in the establishment are aware of the establishment’s procedure for reporting suspected human trafficking; and
- No DEM shall engage in or permit any person or person to engage in sexual activity in the massage establishment or to use the massage establishment to make arrangements to engage in sexual activity in any other place. No DEM shall allow used or unused condoms in the establishment.
- A massage therapist who no longer serves as DEM for an establishment must notify the Board, within 3 days, that the massage therapist is no longer serving. Notification must include the license number of the establishment and the date on which the massage therapist ceased serving as DEM for the establishment. Rule making Authority 480.035(7), 480.043(3) FS. Law Implemented 480.043(12), 480.0535 FS. History‒New 8-31-20, Amended 3-13-22, 12-11-24.
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now, • Completes all required Company training/compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned
Salary and Schedule Details:
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Tags
Base plus commission, Second job, Flexible hours,