Customer Support Specialist Job at AppleOne Employment Services, Leawood, KS

S09YMHQ0OTE4R0dOTkxmdms0YUdSR3ZJMHc9PQ==
  • AppleOne Employment Services
  • Leawood, KS

Job Description

Customer Support Specialist

Hybrid / Remote - Leawood, KS

We're looking for a Customer Support Specialist to help deliver responsive, accurate support to our customers via phone, email, and live chat. If you're tech-comfortable, detail-focused, and customer-driven, we want to hear from you. This role is heavily remote based with occasional need to be onsite should remote connectivity issues arise.

What You’ll Do:

  • Respond promptly to phone, email, and chat inquiries
  • Troubleshoot basic technical issues and escalate when needed
  • Document all customer interactions clearly and accurately
  • Flag patterns or recurring issues to internal teams
  • Follow assigned schedule and communicate promptly if changes arise

What You’ll Need:

  • High school diploma or GED required; bachelor’s preferred
  • 1+ year experience in a call center or customer support environment
  • Strong communication skills, both written and verbal
  • Comfortable with device troubleshooting and multitasking across platforms
  • Proficient in Microsoft Office tools
  • Detail-oriented, adaptable, and team-focused

Pay

  • $18/hour

Schedule options

  • Monday through Friday with possible Saturdays (OT)
  • Shifts: 9a–6p, 11a–8p, or 12p–9p

Job Tags

Shift work, Saturday, Monday to Friday,

Similar Jobs

GoodVets

Veterinary Technician Job at GoodVets

 ...pet parents. \n \n \n \nThe Opportunity:\n \n \n As a Veterinary Technician, you play a vital role in supporting our veterinarians...  ...accuracy and efficiency \n Conduct radiographic imaging and assist with diagnostics \n Monitor anesthesia and support... 

Signals

Junior Web Developer Job at Signals

 ...moving, innovative team at the intersection of AI, marketing, and growth. About the Role Were looking for a Junior Web Developer with hands-on experience in Webflow to help us maintain, optimize, and elevate the Signals website. This role is ideal for a student,... 

Intellisurvey

Part-Time AP Contractor Job at Intellisurvey

 ...vendors and operations teams to build strong working relationships Other duties as assigned...  ..., weve continually upgraded our online survey platform. Weve built an outstanding team...  ...California, but the rest of our U.S.-based workforce works remotely from their homes.... 

XPO Logistics

Trailer Mechanic - Day Shift Job at XPO Logistics

 ...What youll need to succeed as a Trailer Mechanic at XPO Minimum qualifications: ~1 year of verifiable experience in heavy-duty maintenance and/or time in an entry-level Technician role ~ A valid drivers license ~ Able to perform safety inspections of equipment... 

Inherent Technologies

Azure Data Factory Job at Inherent Technologies

 ...Position: Azure Data Factory Location: Waltham, MA***From Day 1 Onsite*** Duration: 1 Years Competencies: Azure...  ...Knowledge on setting up a staging server. Planning of disaster recovery for AADC server. ADFS Working knowledge of Active...