Job Summary Dice is the leading career destination for tech experts at every stage of their careers. Our client, P2PSoftTek Inc, is seeking the following. Apply via Dice today! Need Local Candidates to California. Key Responsibilities Scrum Master: Facilitate Agile ceremonies such as daily stand‑ups, sprint planning, retrospectives, and reviews. Remove impediments and ensure the team adheres to Scrum principles and timelines. Coach the team on Agile best practices and foster a culture of continuous improvement. Collaborate with Product Owners to prioritize backlog and align sprint goals with business objectives. Track and report team performance metrics using JIRA dashboards. Business Analyst: Gather, analyze, and document business requirements for complaints handling workflows. Create user stories, acceptance criteria, and process flows in JIRA and Oracle Agile. Conduct requirement workshops with stakeholders and ensure traceability. Validate solutions against regulatory compliance (e.g., ISO, GDPR) for complaint data. Support UAT and ensure deliverables meet business needs. Required Skills & Tools Agile & Scrum Expertise: Certified Scrum Master (CSM/PSM) preferred. Tools: JIRA backlog management, sprint planning, reporting; Oracle Agile PLM change management and compliance workflows. Domain Knowledge: Complaints handling processes in regulated industries (e.g., healthcare, finance); Familiarity with root cause analysis, escalation workflows, and SLA tracking. Strong communication and stakeholder management skills. Job Details Seniority Level: Entry level Employment type: Full-time Job function: Research, Analyst, and Information Technology Industry: Software Development #J-18808-Ljbffr Jobs via Dice
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