Job Description

OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies data collection with consent and preferences, automates data governance with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates responsible data use by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

The Challenge

As a Deal Desk Analyst, you'll tackle the complexities of structuring contracts and managing post-sales changes to optimize outcomes for OneTrust and our customers. Your challenge lies in navigating diverse requests while maintaining compliance and ensuring a smooth deal process.

Your Mission

• Collaborate closely with the Go-To-Market (GTM) function and cross-functional teams to structure and configure contracts for optimal outcomes, balancing customer requirements with internal policies and business objectives.
• Manage post-sales contractual changes, including amendments, restructures, and re-bills, ensuring timely and accurate processing to meet customer needs and business requirements.
• Provide day-to-day support to Sales, Legal, Finance, and RevRec teams, addressing inquiries, resolving issues, and facilitating smooth contract execution.
• Leverage your expertise in Salesforce or other CRM systems to provide user support and maintain data integrity, ensuring accurate and reliable contract management.
• Continuously identify opportunities for process improvements and provide insights to enhance the Quote-to-Bill workflow and business rules.

You Are

An experienced professional with a background in Deal Desk, or Order Management, ideally within the SaaS or technology industry. You possess strong analytical skills, attention to detail, and the ability to collaborate effectively across teams to achieve common goals. You thrive in a fast-paced environment and are committed to delivering high-quality service to both internal and external stakeholders. Ideally, you have a solid understanding of structuring deals within a SaaS company, ensuring optimal outcomes for both the organization and its customers.

Your Experience Includes :

• Bachelor’s degree in Finance, Business Administration, or Accounting
• 3+ years of experience in Deal Desk or Order Management role
• Knowledge of Order Management processes and best practices
• Experience with Salesforce Configure, Price, Quote (CPQ)

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range

$88,875 — $133,312.50 USD

Where we Work

We are embracing an office-first culture, encouraging three days a week in the office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources

Check out the following to learn more about OneTrust and its people:

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database by contacting us and submitting a Data Subject Request Form.

Recruitment fraud warning: OneTrust is aware of scams involving false employment offers. Be cautious of fake websites, email addresses, and messages. Legitimate communication will come from official @onetrust.com email addresses or other verified channels. For concerns, contact askrecruiting@onetrust.com.

Our Commitment to You

Joining OneTrust means embarking on a career without boundaries, working with a diverse and inclusive team passionate about meaningful work. Your voice and expertise will help shape a new industry category. We are committed to supporting your growth and providing a supportive environment to advance your career.

We provide equal employment opportunities and prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or expression.

Our Privacy Center

Your Privacy

We inform you of your rights when collecting your personal information and make it easy to exercise them. You can manage your sharing preferences and request data updates or removal at any time.

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Job Tags

Full time, Contract work, Work experience placement, Work at office, Flexible hours, 3 days per week, 1 day per week,

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