Regional Director of HVAC Service Operations - Commercial (Chicago) Job at Bernhard, Chicago, IL

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  • Bernhard
  • Chicago, IL

Job Description

Regional Director of HVAC Service Operations - Commercial

Join to apply for the Regional Director of HVAC Service Operations - Commercial role at Bernhard

Regional Director of HVAC Service Operations - Commercial

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Join to apply for the Regional Director of HVAC Service Operations - Commercial role at Bernhard

About Us

At our company, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth—not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At our company, stability, innovation, and growth are more than just values—they are the pillars of our continued success.

Overview

The Regional Director of Service Operations is responsible for providing leadership and direction to Service Business Unit Managers in multiple offices for the execution of work. This includes overseeing the strategic growth within the Service group for the given geographic region assigned.

Responsibilities

  • Makes safety the number one priority in the business unit.
  • Develops and implements an execution plan to maximize overall business objectives, and ensure maximum profitability.
  • Manages the Service team to maintain, embrace and enforce the Company Core Values and to lead by example.
  • Communicates with others to identify, manage and share overall best practices and company resources.
  • Hiring and disciplinary duties.
  • Meets or exceeds growth goals.
  • Provides key leadership direction for operations within the Service business unit to ensure a cohesive team.
  • Coordinates efforts of the overall team.
  • Creates and manages Key Performance Indicators.
  • Determines improper growth strategies within each office (e.g., new locations, vertical markets, service offerings), and implements growth strategies.
  • Evaluates performance of each office relative to customer satisfaction and provides leadership for performance enhancement and proactive resolution of issues.
  • Allocates resources as needed to ensure business unit and project team commitments to customers are met.
  • Manages personnel priorities related to technical ability and staffing levels to gain efficiencies, improve customer satisfaction, and reduce costs.
  • Works with managers to coordinate hiring of local staff, conduct performance reviews, recommend salary changes, and resolve internal personnel issues.
  • Ensures compliance with legal requirements and operates the business ethically.
  • Ensures quality of work meets corporate standards and project requirements.
  • Meets or exceeds financial budgets and goals, monitors pricing, and reviews cost data with teams.

Qualifications

  • Minimum of 10 years of successful and verifiable experience.
  • Experience managing at least $15-20MM in Service business.
  • Knowledge of MEP systems.
  • Passion for providing services and promoting safety, with the ability to enforce safety policies.
  • Understanding of company policies and procedures, with the ability to create solutions and manage Business Units with minimal guidance.
  • Ability to manage profit and loss, and report on projections.
  • Ability to create reliable budgets as part of a professional business unit plan.
  • Effective verbal and written communication skills.
  • Detail-oriented and capable of handling multiple ongoing projects in a fast-paced environment.
  • Industry and competitor knowledge.
  • Ability to multitask and perform duties outside scope when necessary.
  • Physical requirements include prolonged sitting, climbing stairs, standing, kneeling, and light lifting up to 20 pounds.
  • Travel up to 5% to job sites or offices.
We are proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participate in the e-Verify program. All qualified applicants will receive consideration without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or other protected classifications. #J-18808-Ljbffr

Job Tags

Full time, Local area,

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