We are currently seeking a friendly and dependable Online Travel Support Agent to join our fully remote team. In this role, you’ll assist clients with their travel questions, troubleshoot issues, and help manage reservations. You'll play a key role in ensuring that each traveler feels supported, informed, and confident throughout their entire journey.
If you have a passion for customer service, love working in a virtual environment, and enjoy all things travel, this is a great opportunity to turn your communication skills into a rewarding career.
Customer Support: Respond promptly to travel-related inquiries via email, phone, and chat, providing accurate and helpful information.
Reservation Assistance: Help clients with new bookings, itinerary changes, cancellations, and travel updates.
Problem Resolution: Troubleshoot issues related to flights, hotels, transportation, and packages, offering solutions quickly and professionally.
Documentation: Maintain detailed records of client communications, booking changes, and resolutions provided.
Supplier Coordination: Communicate with travel suppliers to resolve client concerns, confirm details, and escalate issues when needed.
Knowledge Updates: Stay current with travel advisories, airline policies, destination restrictions, and vendor promotions.
Upsell Opportunities: When appropriate, recommend value-added services such as travel insurance, upgrades, or excursions to enhance the travel experience.
Post-Travel Follow-Up: Reach out to clients after their trips to ensure satisfaction and build long-term relationships.
Previous customer service or support experience is preferred.
Strong written and verbal communication skills.
Calm under pressure and solution-focused.
Comfortable using online tools, booking platforms, and CRM systems.
Self-motivated and able to manage time efficiently in a remote setting.
Passion for helping others and an interest in travel.
Bilingual is a plus, but not required.
100% remote — work from home or while traveling.
Flexible scheduling with part-time or full-time options.
Travel discounts and perks through industry partnerships.
Supportive team environment with training provided.
...Job Description ARMStaffing is seeking a travel MRI Technologist for a travel job in Zanesville, Ohio. Job Description & Requirements ~ Specialty: MRI Technologist ~ Discipline: Allied Health Professional ~ Start Date: 11/17/2025~ Duration: 12 weeks ~...
...TRANZACT is looking for a Director of Finance to join its Finance Team based in Fort Lee, NJ. This individual will fulfill a key strategic and financial role, working on FP&A, corporate strategy, investor relations, and corporate development activities. This person will...
...Qualifications: Experience with sub-system assembly and integration into first article complete air vehicles. Background in aerospace hardware development, integration, and manufacturing environments. This position is in Palmdale, CA Discover Palmdale. From...
...Job Description American Traveler is seeking a travel Outpatient Occupational Therapist for a travel job in Alpena, Michigan. Job Description & Requirements... ...certification required Experience in pediatric OT required Relevant inpatient, outpatient, and acute...
...impactful. The Opportunity As a dedicated Sr Auto Claims Adjuster, you will adjust highly complex auto insurance claims... ...Physical Damage to adjust claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-...