Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Technical Delivery Manager is a strategic partner to the Director of Digital Experience, responsible for executing and optimizing AEM Sites initiatives and connected platforms. This role blends technical delivery leadership with cross-functional coordination, ensuring that strategy, UX, and platform capabilities translate into scalable, high-quality digital experiences. The Technical Delivery Manager owns the delivery pipeline, enforces governance, and drives continuous improvement across releases.

The Main Responsibilities

Delivery Leadership

• Lead end-to-end technical delivery for AEM Sites and related digital experience projects.
• Define and enforce delivery standards, governance, and best practices.

Team Leadership

• Mentor roles such as AEM Product Manager and Digital Business Analyst.

Planning & Execution

• Translate DX strategy into executable delivery plans and clear prioritization.
• Maintain delivery KPIs, resource allocation, timelines, and risk management.

Cross-Functional Collaboration

• Partner with UX, design, and development teams to ensure accurate implementation.
• Coordinate with vendors and Adobe partners for technical delivery.

Governance

• Support governance enforcement for components, content structures, and authoring standards.

Continuous Improvement

• Drive automation, DevOps practices, and scalability enhancements.

Communication

• Communicate project status, risks, and delivery health to DX leadership.

Enablement

• Support team skill development and encourage Adobe certification.

What We Look For in a Candidate

• 6–10+ years in technical delivery, solution architecture, or web experience management.
• Strong experience with Adobe Experience Manager (Sites required; Assets preferred).
• Agile delivery expertise; experience with Jira or similar tools.
• Strong grasp of DevOps practices and cloud hosting (Adobe Managed Services or similar).
• Adobe Certified Expert required
• Excellent communication, prioritization, and stakeholder management.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI
$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:
Benefits

#LI-Remote

Requisition #: 340857

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

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