Job Description

Job Title: Healthcare Account Manager

Job Overview:
We are seeking a client-focused and data-driven Healthcare Account Manager to oversee client relationships and operational performance within a healthcare revenue cycle setting. This fully remote, direct-hire position operates on Eastern Time and is responsible for managing day-to-day communication with clients, resolving escalated issues, and driving results in collaboration with internal teams. Experience with anesthesia groups or specialized provider segments is a strong plus.

Compensation:
• $85,000–$90,000/year
• Eligible for 10% performance-based incentive bonus

Work Schedule:
• Monday to Friday, standard business hours (EST)
• Candidates in CST may be considered if able to adhere to the EST schedule

Key Responsibilities of the Healthcare Account Manager:
• Serve as the primary point of contact for assigned healthcare clients, managing communication and service delivery
• Lead external and internal meetings to review performance metrics, address concerns, and align on priorities
• Review client data and performance reports to identify trends, escalate issues, and propose improvements
• Collaborate with internal teams across billing, operations, and compliance to ensure timely resolutions and accurate information exchange
• Assist with onboarding and implementation processes for new clients, ensuring a seamless transition and strong relationship foundation
• Maintain thorough documentation of client communications, meeting notes, and action items
• Oversee or support payer contract monitoring and compliance requirements, depending on client needs
• Mentor junior team members and support the overall success of the client success function
• Ensure adherence to healthcare regulations, data security standards, and internal compliance policies

Qualifications and Skills for the Healthcare Account Manager:
• 3–5 years of experience in client services, account management, or revenue cycle within the healthcare industry
• Familiarity with medical billing and terminology; experience with anesthesia groups is a plus
• Strong relationship management and communication skills, including the ability to engage with physicians, administrators, and stakeholders at all levels
• Analytical mindset with the ability to interpret data and present findings clearly
• Proven organizational skills and the ability to manage multiple priorities in a fast-paced, remote environment
• Proficiency with Outlook and revenue cycle management systems or workflow tools
• Bachelor’s degree in business, healthcare administration, or a related field preferred

Why Join Us?
This is a high-impact role supporting the success of specialized healthcare providers nationwide. You’ll play a key part in building strong client partnerships, solving problems, and improving revenue cycle performance—all while working with a collaborative team that values innovation, accountability, and results.

About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.

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