Guesthouse Hospitality Support Associate RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. RH is seeking a Guesthouse Hospitality Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities. Responsibilities Live Our Vision, Values and Beliefs every day Responsible for the daily setup and breakdown of the service area Provide perfectly poured coffee, tea, alcoholic, and non-alcoholic beverages on the menu Answer calls & guest requests for in-room service and enter orders in the POS accurately Run food and beverages to tables, guest rooms and rooftop deck while interacting with guests to ensure they feel welcomed Explain to guests food and beverage items listed on the menu, including ingredients and methods of preparation Ensure the common areas, dining area and overall environment are presentable throughout the course of the day Answer guest questions with regards to the property, and connect guests with appropriate RH associates to assist with other services Restocking product, glassware, china, and syrups; cleaning and sanitizing the bar area; ringing in associate meals; maintaining beverage storage; and polishing glassware Requirements 2+ years experience in the service industry is preferred Proper alcohol and food certifications specific to State Laws Must be of legal age per state law to serve alcohol Willingness to work a flexible schedule, including weekends and holidays Experience with Micros or a similar POS system Physical Requirements Must be able to lift up to 50 pounds Must be able to work standing and walking for extended periods of time This position requires working indoor and outdoor, in various climates #J-18808-Ljbffr RH
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