General Manager & Chief Operating Officer (COO)
About the Company
Premier private country club
Industry
Hospitality
Type
Non Profit
Founded
1991
Employees
201-500
Specialties
About the Role
The Company is seeking a General Manager/Chief Operating Officer (GM/COO) to lead its large-scale residential club community. The successful candidate will be responsible for the overall operation, including a significant budget, and must have a proven track record in similar club community or resort hospitality environments. This role demands a leader with a strong background in all operational areas, particularly in capital program development, finance, and a deep understanding of the core attractions, such as golf. The GM/COO will be expected to continue the strategic vision of the community, enhance member and staff experiences, and be a visible, interactive, and engaged leader. Key responsibilities for the GM/COO at the company include overseeing the management team, promoting best-in-class service, and maintaining a strong network to anticipate industry trends. The role is pivotal during major capital renovations, requiring strong leadership in design, logistics, and ensuring member satisfaction. The ideal candidate will have a minimum of 10-15 years' of experience, with a preference for a degree in hospitality or business management, and industry certifications are encouraged. The GM/COO must be a strategic partner, with exceptional communication skills, and a passion for community building. They will also be expected to be highly visible and approachable, fostering a culture of trust and confidence among members and staff.
Hiring Manager Title
President
Travel Percent
Less than 10%
Functions
+ View details
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