Front Desk Admin for Workforce Development Program Job at America Works Network of Companies, New York, NY

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  • America Works Network of Companies
  • New York, NY

Job Description

Job Description

Job Description

Job Title: Career Ambassador (Front Desk Admin)
Employment Type:  Temporary/Contract
Location: Downtown Brooklyn, NYC
Compensation: $23-24 hourly(based on 35/hr work week)
Schedule: Monday-Friday either 8:30-4:30pm or 9-5pm (per coverage needs), in-office

Purpose: A socially conscious company is seeking an administrative assistant aka Career Ambassador to support front desk and administrative duties for a workforce development program. Additional duties will include facilitating orientations and conducting outreach to job seekers. The ideal candidate is highly skilled in computer and organizational skills, has a welcoming and customer service-oriented demeanor, and is passionate about serving underserved and at-risk populations.

Duties and Responsibilities

  • Provides administrative support to ensure efficient office operation
  • Greets and provides warm welcome as the initial point of contact for all participants, guests, and partners at the office
  • Facilitates New Client Orientation on a regular basis
  • Utilizes computer systems (Microsoft Office, Salesforce, etc.) to schedule meetings, send emails, and manage files
  • Manages multi-line phone system, screening and prioritizing calls
  • Conducts outreach to program participants via phone, email, and mailers
  • Assist with maintaining and organizing confidential participant files
  • Assist with special projects as needed

Requirements

  • Minimum of 4-year degree, recent college grads encouraged to apply
  • Must be proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook) and able to learn new software and systems quickly
  • Proficiency in Salesforce, Microsoft Teams, and SharePoint preferred
  • Detail-oriented with strong organizational skills
  • Strong verbal and written communication skills
  • Excellent customer service skills
  • Ability to meet deadlines and have a high degree of flexibility to adapt to changing tasks and priorities
  • Should be willing to learn other roles and advance, if the opportunity presents itself
  • Passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness

Benefits

  • This position will be onboarded via staffing agency and will receive  sick time accrual and option for  medical insurance coverage  

Job Tags

Hourly pay, Work at office, Monday to Friday,

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