Job Description

Job Description

Job Description

Fiddler's Elbow is an exclusive club situated in Bedminster, New Jersey. We proudly offer three championship golf courses, available for play nearly every day of the year, along with award-winning practice facilities both indoors and outdoors. Our sports and leisure complex boasts impressive state-of-the-art aquatic facilities enjoyed by individuals of all ages, as well as tennis, paddle sports, fitness options, and The Cove, a mini club designed for children. Our elegant manor-style clubhouse features both casual and fine dining options, along with the finest banquet facilities in the area for galas, weddings, and social gatherings. With our rich history, stunning grounds, and exceptional amenities, Fiddler's Elbow is truly an inspiring environment and a fantastic place to begin or advance your career!

At Fiddler's Elbow, our mission is not only to, "Enhance the lives of our Members & Guests with WOW moments they can't live without," but to also enhance and enrich the lives of our Fiddler's Family members.

We are looking for a Fashion Merchandiser to join the Fiddler’s Family and share their passion for hospitality with our members, guests, and fellow staff members. Fiddler’s Elbow hosts a wide range of golf outing events, our annual FiddleFest Music and Food Festival, Member White-Out Party and sporting events. We also host smaller clubs within the Club, such as our beloved Book Club and Cigar Club. Our members host many private events like weddings, social events, and celebrations of life milestones.

The Fashion Merchandiser assists the Retail Operations Manager in the management of the day-to-day operations within the golf shop. They are responsible for promoting the image, products, and services of the Professional Shop by creating eye-catching product displays, store layouts and design to attract customers and encourage them to shop.

Essential Functions:

• Promotes a positive work environment through effective communication and creating a warm and engaging atmosphere.
• Assist the Retail Operations Manager in the day-to-day operations of the golf shop.
• Supervises the golf shop in the absence of the Retail Operations Manager.
• Assist with golfer check-in and help prevent mistakes with merchandise sales and tee time billing.
• Assist with training staff for all opening and closing procedures.
• Merchandise the golf shop to ensure all displays and mannequins are changed often.
• Make sure that current product is displayed to the best ability and is represented well.
• Maintains excellent organizational skills and moves product to the floor daily.
• Responsible for the golf shop marketing including (but not limited to) Instagram, Facebook, and weekly eblasts.

• Remain current on new merchandise and trending products through a variety of platforms.
• Uses creativity for new sale ideas and markets new products weekly.
• Engages daily with members via marketing strategies (including surveys, member engagement, marketing material by brands, etc.)
• Engage with members immediately upon entering the golf shop and raise the level of service regarding their shopping experience.
• Is always aware of the products we carry, the differences between products and uses sales techniques.
• Ensures the golf shop is cleaned daily (vacuuming, cleaning the windows, and back-office area is neat).
• Work closely with Retail Operations Manager regarding low inventory levels and assists with selecting and stocking new products.
• Consistently prepares and tags merchandise to be put out on the floor when requested by Retail Operations Manager.
• Follows procedures for receiving product, billing members, and contacting members in a timely fashion.
• Assists in inventory control of merchandise and special orders including ordering procedures, receiving procedures, inputting into point-of-sale system, pricing procedures, inventory, display, and sales.
• Ensure other staff members provide correct information regarding special orders, eliminating errors, and providing members with a timely order process.
• Conducts oneself in a professional manner and always maintains a professional image.
• Acts as role model for all employees by demonstrating professional behavior and a committed work ethic.
• Promotes a positive image within the company and community, always smiling with a “Yes We Can” attitude.
• Assists other departments as needed.
• Assists the Retail Operations Manager with applications for Merchandising Awards.
• Assists the Retail Operations Manager in any other functions that they deem necessary for the success of the golf operation.

Skills:

• Communication

• Organization
• Critical Thinking
• Creativity

Work Styles:

• Dependability
• Independence
• Attention to Detail
• Engagement

Required Education/Experience:

• High School Diploma or equivalent
• 2 years retail experience preferred

Required Qualifications:

• Must be able to communicate and understand the predominant language of our members and guests.
• Must be a team player, possess the ability to collaborate and work well with others.
• Must possess the ability to work effectively under pressure and maintain excellent service standards.
• Must have excellent listening skills and an eagerness to provide excellent service.

Physical Requirements:

• Ability to reach, bend, stoop and wipe to perform essential job functions
• Must be able to work in a standing position for long periods of time
• Must be able to work indoor and outdoor environment, day and/or night hours, occasional long hours and weekends and holidays
• Lifting may be required up to 50 pounds
• Hot temperatures in the summer and cold temperatures during the winter
• Ability to use both arms and hands

Working Conditions:

• Must be able to work day and/or night hours, occasional long hours, weekends and holidays

Classification:

• FLSA, Non-Exempt
• Full-Time

Why join the Fiddler’s Family?

Benefits for ALL staff members:

• Competitive pay
• 2 days off per week   
• Career advancement opportunities within our Club Development and Continuing Education 

• Golf, Paddle/Tennis, and Fitness Privileges
• Paid Sick Leave
• PLUM Benefits 
• Annual Summer and Holiday staff events 
• 401(k) Plan, eligibility after 1 year of employment 

Benefits for Full Time Staff Members also include:

• Comprehensive healthcare, dental and vision package 
• Flexible Spending & Dependent Care Accounts 
• Paid Time Off (Vacation and Holiday) 
• Life insurance 

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