Job Description

Disaster Recovery Principal Business Analyst (IS Business Analyst-Principal) - ITS (SFPUC) - 1054

Location: 525 Golden Gate Ave., San Francisco, CA

Hours: Monday Friday, 8:00 am 5:00 pm

Position Description

Under the general guidance of IS Project Director, this Principal Business Analyst (Disaster Recovery) will be focused on leading and executing our organization's disaster recovery and business continuity initiatives. This senior-level position is responsible for developing, implementing, and maintaining comprehensive disaster recovery strategies that protect our critical business operations and ensure rapid restoration capabilities in the event of a disruption. This role requires business acumen to collaborate internally agencywide and within larger Citywide disaster recovery programs to meet regulatory requirements, industry standards, and City DPR3 polices.

Essential Functions Of The Position Include

Disaster Recovery Plan Development & Maintenance

• Lead the development of comprehensive enterprise-wide disaster recovery and business continuity plans aligned with organizational objectives and risk tolerance
• Conduct thorough documentation of all critical systems, applications, data, and dependencies within the plan
• Create detailed recovery procedures and step-by-step runbooks for each critical system and application
• Establish and document recovery time objectives (RTO) and recovery point objectives (RPO) for all business-critical systems
• Maintain up-to-date disaster recovery plans through regular reviews and updates (minimally quarterly or upon significant infrastructure changes)
• Coordinate with system owners and business units to gather requirements and ensure plan accuracy and completeness
• Document disaster recovery roles, responsibilities, and escalation procedures
• Develop and maintain the Disaster Recovery Plan documentation, including executive summaries and detailed technical appendices
• Ensure disaster recovery plans address various disaster scenarios (natural disasters, cyberattacks, infrastructure failures, etc.)
• Archive and version control all disaster recovery documentation for historical reference and compliance

Strategic Planning & Infrastructure Design

• Conduct comprehensive risk assessments and business impact analyses to identify critical systems and recovery priorities
• Design recovery architectures and failover strategies for mission-critical applications and infrastructure
• Evaluate and recommend disaster recovery technologies and solutions that align with organizational needs and budget
• Develop disaster recovery strategies across multiple infrastructure environments (on-premises, cloud, hybrid)

Program Management & Implementation

• Lead cross-functional teams to implement disaster recovery solutions across multiple business units and technical domains
• Oversee procurement, configuration, and deployment of disaster recovery technologies and platforms
• Manage disaster recovery budgets and resource allocation
• Develop and manage disaster recovery documentation, runbooks, and standard operating procedures

Testing & Validation

• Plan and execute regular disaster recovery drills and full-scale exercises to validate plan effectiveness
• Analyze test results, identify gaps, and recommend improvements to recovery procedures
• Maintain detailed records of all testing activities and outcomes
• Coordinate with business stakeholders on tabletop exercises and scenario-based planning

Compliance & Governance

• Ensure disaster recovery programs meet regulatory requirements and industry standards (ISO 27001)
• Maintain compliance documentation and audit readiness
• Develop disaster recovery policies and procedures
• Conduct training and awareness programs for staff
• Perform other related duties as assigned.

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