Bilingual Customer Service Representative Spanish Job at IGT Solutions, Knoxville, TN

S092NXNvOTI4VytKTmJia2s0R0NRV3JL
  • IGT Solutions
  • Knoxville, TN

Job Description

Job Description

Position: Bilingual Customer Service Representative Spanish

Location: Knoxville, TN 37932 (Work From office )

Job Summary :

We are looking for a skilled and customer-oriented Customer Care Agent to join our dedicated customer care team.

As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally.

Your primary focus will be to ensure customer satisfaction, build positive relationships, and maintain a high level of service quality

Training, AST training / new hire training on processes, procedures, products will be provided.

Qualifications

Min. 6 months of experience as a Call Center Representative or Customer Service Representative is required

Must be fluent in Spanish

Good to have experience in front desk/ hotel management / back office/travel industry or personal experience using travel products is preferred (Booking, Reservation, flights, cars, hotels, cruises, vacation packages) is an advantage;

High School Diploma or equivalent is required

Schedule:

Shift- 9 Hours including 1-hour break

Monday to Friday during training

Post training: 5 days a week, weekends included

Hours of Operations are 8am to 8pm 7 days a week, 365 days a year, weekends included

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Job Tags

Work at office, Shift work, Weekend work, Monday to Friday,

Similar Jobs

HireTalent - Staffing & Recruiting Firm

Product Owner Job at HireTalent - Staffing & Recruiting Firm

 ...Client: One of the largest multinational operators of quick-service restaurants worldwide. Job Title: Product Owner Location: Plano, TX (Hybrid) Job Description: Client is looking for a highly seasoned HR Technology Management Product Owner to drive the evolution... 

Banner Health

Athlete Guest Services Sports Medicine Job at Banner Health

 ...Primary City/State:**Scottsdale, Arizona**Department Name:**Sports Performance-BSMS**Work Shift:**Varied**Job Category:**Administrative...  ..., strength and conditioning, sports nutrition, and sports psychology. Learn more about Banner Sports Medicine Scottsdale (**As an... 

Hillcrest Children and Family Center

Adult Community Support Worker Job at Hillcrest Children and Family Center

 ...comprehensive mental health services to individuals in our community. We are committed to improving the lives of...  ...the lives of adolescents through intervention support and training!Position Summary:The Community Support Worker works with individuals to promote optimum... 

Good Samaritan

Certified Nursing Assistant - CNA- Part Time Days - Sunset Job at Good Samaritan

 ...Compassionate Leave * Education Assistance * Scholarships and Sponsorships...  ...Discounts Job Summary The Nursing Assistant (NA) serves as caregiver to...  ...-term care preferred. Required Certified Nursing Assistant (CNA) certification with... 

Prime Pharmacy

Pharmacy Technician/Intern Job at Prime Pharmacy

 ...maintains patient profiles. ~ Answers telephones to discuss or answer patient requests or questions. ~ Assists patients at the pharmacy by answering simple questions, locating items or referring them to the pharmacist for medication information. ~ Prices and then...